Digital Metamorphosis Solutions

Transforming how your
Enterprise Works

Comprehensive enterprise solutions tailored to optimize the creation, capture, utilization, and lifecycle management of your information assets โ€” across every platform, every system, every challenge.

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Years in Enterprise Systems
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Migrations Delivered
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Enterprise Clients
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Platform Specialties
Platforms We Support

Solutions & Operational Support
for Your Enterprise Systems

OpenText
Content Services Platforms
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EzeScan
Intelligent Capture & WebApps
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DocuSign / CLM
Agreement & Contract Lifecycle
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Primary Focus
SharePoint
Microsoft 365 Ecosystem
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What We Do

Innovative Solutions for
the Modern Enterprise

Every business is unique. We take the time to understand your specific needs and challenges, then develop tailored solutions that meet your requirements โ€” across all enterprise content platforms.

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SharePoint Online Architecture

Strategic hub design, governance frameworks, and information architecture that scales. From chaotic file shares to structured, searchable knowledge systems.

Hub-of-Hubs DesignContent TypesPermissionsMigration
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Information & Data Governance

Retention schedules, classification taxonomies, compliance frameworks, and records management programs โ€” the bedrock that makes everything else possible. We build IG frameworks that are AI-ready from day one.

IG FrameworksRecords ManagementRetention PoliciesComplianceData Classification
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Power Platform Automation

Replace spreadsheet-driven processes with intelligent workflows. Power Automate flows, Power Apps solutions, and integrated business logic that runs itself.

Power AutomatePower AppsAdaptive CardsApprovals
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Enterprise Content & Records Management

Expert content and records management across all major platforms. We design, implement, and optimize content repositories, metadata schemas, retention schedules, and records lifecycle programs that keep your organization compliant and efficient.

Content StrategyRecords LifecycleMetadata DesignContent Architecture
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Legal Support, CLM & eDiscovery

Contract Lifecycle Management, eDiscovery solutions, and legal hold workflows. We streamline the collection, processing, analysis, review, classification and production of massive amounts of electronically stored information โ€” replacing prohibitively slow document-by-document review with automated approaches.

CLMeDiscoveryLegal HoldDocuSignESI Processing
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Intelligent Capture & Automation

Centralized and decentralized capture solutions, digital mail rooms, invoice automation, and intelligent document processing. EzeScan-powered scanning, classification, and metadata extraction that feeds directly into your enterprise content systems.

EzeScanInvoice AutomationDigital Mail RoomCentralized CaptureDecentralized Capture
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Cloud & Legacy System Migrations

Guiding enterprises through the complexities of migrating from legacy systems โ€” OpenText, Documentum, file shares โ€” to modern cloud-based solutions. Seamless transitions with metadata preservation, content mapping, and minimal downtime.

Cloud TransitionContent MappingLegacy ModernizationPlatform Upgrades
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AI-Augmented Workflows

Prepare your organization for the AI era. Copilot readiness assessments, intelligent document processing, AI-driven classification, and the transition from traditional content management to Intelligent Information Management (IIM) with analytics and machine learning.

Copilot ReadinessAI ClassificationIIM TransitionMachine Learning
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Application Training & Center of Excellence

Elevate your application adoption with specialized training and a dedicated Center of Excellence. Our approach ensures your users and support staff are not only equipped but fully committed โ€” driving swift ROI and meeting your KPIs with precision.

User AdoptionChange ManagementCoETraining Programs
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Data Architecture & Master Data Management

Define where every core data entity lives, who owns it, and how it flows between systems. We build MDM strategies from the ground up โ€” starting with SharePoint-based master lists for growing organizations, then scaling to enterprise-grade platforms as your data maturity grows.

MDM StrategyData OwnershipMetadata TaxonomyEnterprise ArchitectureSystem of Record
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Consolidate ยท Integrate ยท Collaborate

From Complexity to Clarity

Reduce Your Application Portfolio

Consolidate enterprise applications with a focus on integration, security and risk management. We help you eliminate duplicative technologies and build a roadmap to maximize efficiency, increase productivity, and deliver results to clients and business partners faster and at lower cost.

Content Management to Intelligent Information Management

Transition from traditional content management to IIM โ€” a modern information toolkit that digitalizes core processes, automates compliance and governance, and leverages analytics and machine learning. We help you navigate the evolution and choose what's best for your organization.

Support Digitization & Your Distributed Workforce

Support your organization's growing necessity for digitization and self-service โ€” internally and externally. We help distributed workforces keep pace with highly regulated and collaborative processes, mitigating strain and enabling enterprise-wide consistency regardless of where your teams sit.

Solutions

Just a Few of Our Solutions

From digitizing your mailroom to automating complex claims processing, our solutions are tailored to transform document-centric processes.

Inbound Mail Automation

Digital Mailroom

Born from pandemic challenges, our Digital Mail Room (DMR) is a web-based, end-to-end workflow that facilitates efficient intake and distribution of inbound mail within businesses โ€” maintaining the strictest security standards.

โ—†Digitize your mail with ease and provide instant recipient notification
โ—†Distribute mail quickly and securely across multiple recipients and locations
โ—†Reduce the risk of lost mail and initiate faster business transaction processing
โ—†Streamline end user self-registration of mail into EDRMS
โ—†Automatically initiate EDRMS workflow on incoming mail
โ—†Align business processes with governance, regulatory and digitization standards
People & Process Automation

Automated Onboarding

Streamline your onboarding process with advanced automation capabilities. Our solutions minimize paperwork โ€” potentially eliminating it entirely โ€” to seamlessly unite people, processes, and technology. Transition from paper to digital effortlessly.

โ—†Intelligent capture and auto-classification capabilities
โ—†Leverage records standards and existing line-of-business application data
โ—†Reduce manual data entry and processing time
โ—†Enhance team performance with refined workflow automation
Secure Document Exchange

Legal Deal Rooms & Litigation Support

Create secure Virtual Data Rooms (VDR) using your existing applications. Our online deal room solution provides secure document exchange with setup wizards and drag-and-drop functionality โ€” empowering stakeholders to view, edit, and share documents from anywhere on any device.

โ—†Secure online document exchange with full audit trails
โ—†Easy access with drag-and-drop file management
โ—†Peace of mind that sensitive information won't be leaked, lost, or corrupted
โ—†Leverage existing application investments for maximum ROI
Workflow & Forms Automation

Automated Sales & Claims Processing

Automate the processing of applications, sales orders, claims, onboarding packets, and virtually any form-driven workflow. From intake to approval to archive, we eliminate manual data entry and route information where it needs to go โ€” fast.

โ—†End-to-end automation for any form-driven business process
โ—†Intelligent data extraction with customizable workflow rules
โ—†Multi-format output compatible with common databases and applications
โ—†Reduce manual processing errors and accelerate transaction times
Consulting Engagements

How We Work with You

Sound Familiar?

Challenges We Solve Every Day

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Operating in a decentralized model and need to centralize?

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Trying to support a distributed workforce?

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Finding it difficult to do anything enterprise-wide?

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Need to consolidate competing IT applications in your portfolio?

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Want to increase agility in delivering business solutions?

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Need to redeploy IT resources and applications?

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Need a secure hub for critical data?

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Struggling to navigate vendor relationships and deliverables?

Your Consultant

Jessica Nilsen

Owner / Delivery Director

A visionary Technical Program Leader and Business Solutions Consultant with over 20 years in Enterprise Content Management and Information Governance. I bridge the gap between technical teams and non-technical leadership โ€” translating complex technological concepts into clear, actionable business strategies that keep all stakeholders aligned throughout the transformation process.

From spearheading enterprise-wide ECM implementations and designing digital mail delivery systems during COVID-19 to building comprehensive information governance programs and leading offshore development teams โ€” I take a holistic approach that touches IT infrastructure, legal compliance, and operational efficiency simultaneously.

Today, I provide end-to-end solutions spanning ECM, records management, CLM, eDiscovery, intelligent capture, cloud migrations, and AI-augmented workflows. Whether you need a full enterprise assessment or hands-on implementation support, I bring the same depth of expertise and commitment to every engagement.

OpenTextSharePointEzeScanDocuSign/CLMInformation GovernanceeDiscoveryPower PlatformAI & Copilot
Our Specialist Network

The Right Expertise for
Every Engagement

We assemble tailored teams from our network of seasoned professionals โ€” each bringing deep specialization to ensure your project gets exactly the expertise it needs.

Jessica Nilsen

Owner / Delivery Director

20+ years leading enterprise content management, information governance, and large-scale digital transformation programs across regulated industries. Expert solution architect across OpenText, SharePoint, EzeScan, DocuSign/CLM, and Power Platform โ€” with a proven track record of bridging technical teams and executive leadership to deliver measurable results.

Christopher Perram, MBA

Management Consultant / Partner

Over 30 years and 50+ engagements across energy, utilities, government, mining, and insurance โ€” Chris is a seasoned IM/IT management consultant specializing in information governance strategy, file plan development, metadata taxonomy design, retention schedules, and ECM implementations across OpenText, SharePoint, and Documentum. An active public speaker and workshop facilitator, he brings deep expertise in business process mapping, change management, and classification structures that have transformed organizations from Apache Corporation and Salt River Project to Health Canada, Enbridge Pipelines, and BHP Billiton. MBA, University of Ottawa.

Vishal Bhardwaj

DocuSign SME

Deep specialization in DocuSign implementation, CLM configuration, and agreement workflow automation. Expert in integrating digital signature and contract lifecycle solutions into enterprise ecosystems.

Our network continues to grow โ€” additional specialists in project management, business analysis & records management, and cloud engineering join us per engagement to ensure full coverage across your enterprise needs.

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Fireside Chat Podcast

Conversations on Enterprise
Content & Transformation

Real talk about ECM, information governance, digital transformation, and the evolving technology landscape. Industry perspectives from practitioners who've been in the trenches.

Coming Soon

We're preparing our first episodes. Stay tuned!

Get Started

Ready to Transform?

Start with a complimentary needs assessment. We'll evaluate your current enterprise landscape, identify quick wins, and outline a path forward โ€” across all your content systems and platforms.

Call us
704-255-4098
Email us
jessicanilsen@journeyofmetamorphosis.com

Drop Us a Line